Amazon says rising injury rates are due to generous recuperation time

Illustration by Alex Castro / The Verge

On Tuesday, Reveal published a major report about rising injury rates at Amazon’s fulfillment warehouses, sourced from leaked internal data and interviews with numerous sources, claiming that Amazon has misled the public about those rates. However, Amazon says it hasn’t “misled anyone” and that Reveal is misinterpreting Amazon’s data.

“The very internal documents [Reveal] claims to have obtained ultimately illustrate one thing—we have a deep focus on the safety of our teams,” the company said in a statement to The Verge.

Reveal’s article illustrates that the rate of serious injuries at Amazon warehouses has increased between 2016 and 2019. But in its response, Amazon disputed what qualifies as a serious injury, arguing that the numbers...

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