Twitter halts plan to remove inactive accounts until it can memorialize dead users

Illustration by Alex Castro / The Verge

Twitter has followed up with more details surrounding its plan to remove inactive accounts over the coming months. First, the company says the process “impacts accounts in the EU only, for now.” That important tidbit wasn’t made clear when the news broke on November 26th. But far more important is that Twitter has recognized that it can’t go around deleting accounts until it finds a way to preserve the accounts of people who’ve died.

“We’ve heard you on the impact that this would have on the accounts of the deceased. This was a miss on our part,” the company tweeted today. “We will not be removing any inactive accounts until we create a new way for people to memorize accounts.” Emails sent by Twitter on Tuesday warned that any account...

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